Return & Refund Policy

We want you to feel confident shopping with Rovira.

If you are not satisfied with your purchase, please contact us at support@getrovira.com within 30 days of receiving your order.

Return Eligibility
To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

Non-Returnable Items
For hygiene reasons, used personal care items may not be eligible for return unless they arrive damaged or defective.

Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the issue.

Refunds
Once your return is received and inspected, we will notify you whether your refund is approved. Approved refunds will be issued to your original payment method.

Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

For return requests, email support@getrovira.com.